SGConstruction

Pergolas

FAQs

How will we communicate during the project?

Clients receive regular updates and have 24/7 access to their project through our online client portal, where they can see schedules, documents, progress photos, and messages. We also set clear response-time expectations, so you’re never wondering what’s happening.

How do you prevent cost overruns and surprise charges?

We use a detailed, fixed-price contract that clearly outlines scope, materials, and costs upfront. If changes are requested, they’re documented and approved before any work moves forward — no surprises.

When will I know the start date and completion date?

Before construction begins, we provide a project schedule with a defined completion date. This allows you to plan gatherings, holidays, and travel with confidence.

What makes SG Construction different from other contractors?

Most contractors focus only on the build. We focus on the entire experience — communication, documentation, scheduling, and craftsmanship — so the process is just as good as the finished space.

What happens if I want to make changes during the project?

Changes are common and expected. We handle them through a clear change-order process that outlines cost and timeline impacts upfront, so you stay in control at all times.

How involved do I need to be during construction?

We manage the day-to-day details so you don’t have to. We’ll guide you through key decisions, but our goal is to make the process as hands-off and stress-free as possible.

How do I know the quality will match what I’m paying for?

We use proven materials, experienced craftsmen, and detailed documentation to ensure the finished project meets expectations. Our work is designed to last and reflect the quality of your home.

What if something goes wrong during the project?

Construction can have variables, but our process is built to handle them proactively. With clear communication, documented decisions, and accountability, issues are addressed quickly and transparently.